Promotion Terms and Conditions AU – L'OR Barista® Sublime & Milk Frother Promotion


Schedule to Terms and Conditions of Claim

Promotion Name

L'OR Barista® Sublime & Milk Frother Promotion

Promoter Details

Jacobs Douwe Egberts AU Pty Ltd (ABN 82 051 278 409) of Level 1, 80 Pacific Highway North Sydney, NSW, 2060, Australia, telephone 1800 033 450.


Promotional Period

12:00pm 01/5/2024  to 11:59pm 31/5/2024 (AEST) or while stocks last.  For the avoidance of doubt, the Offer is NOT available after the Promotional Period.

Claim Restrictions

This promotion is only open to Australian residents aged 18 years or over. Employees of the Promoter, the Promoter’s associated companies, the Promoter’s agencies associated with this promotion and their immediate families are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.

Participating Product

The Participating Products are:

L'OR Barista® Coffee Machine – Sublime - Black

SKU code: 4061127

L'OR Barista® Coffee Machine – Sublime - White

SKU code: 4090573

L'OR Barista® - Milk Frother

SKU code: 4090565

Participating Store

Participating Products must be purchased directly from the L’OR Website being the Participating Store.


The eligible claimant must purchase during the Promotional Period a Participating- Product from the Participating Store and will receive one (1) L'OR Barista® - Milk Frother for free (valued at AUD $89) ("Redemption Product"). 

Claim Method

To claim the Offer, claimants must:·      

  • Go to the L’OR Website;·      
  • Add a Participating Product and a Redemption Product to their shopping cart;
  • purchase the Participating Product from the Website during the Promotional Period and in the one transaction. 

At checkout the Redemption Product will be discounted to zero dollars in the same transaction as their purchase of the Participating Products.

Other Conditions

This offer is not valid with any other offer. 


Standard Terms and Conditions

(a)                 Information on how to enter the Promotion and the Redemption Product on offer form part of these Terms and Conditions, which set out the requirements for the "Promotion".  Any claim not complying with these Terms and Conditions is invalid. Participation in this Promotion is deemed acceptance of these Terms and Conditions. Receiving the Redemption Product is contingent upon fulfilling all of the requirements set forth in these Terms and Conditions.

(b)                 No claims will be accepted outside of the Promotional Period and will be deemed to be received only when received by the Promoter.

(c)                 Incomplete, indecipherable or illegible claims will be deemed invalid.

(d)                 The Redemption Product is not transferable or exchangeable and cannot be redeemed as cash nor re-sold. Without limiting any other term of these Terms and Conditions, the Redemption Product must be taken as and when specified, or will be forfeited with no replacement. The Redemption Product values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. 

(e)                 Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act (Cth), as well as any other implied warranties under the ASIC Act (Cth) or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

(f)                  Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of:

(i)                  any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);

(ii)                 any theft, unauthorised access or third party interference;

(iii)                any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;

(iv)                any variation in Redemption Product value to that stated in these Terms and Conditions;

(v)                 any tax liability incurred by a winner or entrant; or

(vi)                use of the Redemption Product.

(g)                 The Promoter may require the entrant to provide proof of identity, age, and residency. If any claim cannot be verified to the Promoter's satisfaction, the claim may be declared invalid.  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

(h)                 If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

(i)                  The Promoter reserves the right to verify the validity of any claims and may in its sole discretion disqualify any claim or refuse to award the Redemption Product to anyone who in its opinion has:

(i)                  tampered with the claim process;

(ii)                 engaged in any conduct that may jeopardise the fair and proper conduct of the promotion;

(iii)                acted in a disruptive, annoying, threatening, abusive or harassing manner;

(iv)                does anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this promotion;

(v)                 breached any law;

(vi)                behaved in a way that is otherwise inappropriate;

(vii)               has not complied with these Terms and Conditions;

(viii)              has gained any unfair advantage; or

(ix)                has received the Redemption Product by fraudulent means.

(j)                 The Promoter and any other agencies associated with this Promotion will not be responsible for any late, lost or misdirected entries. Records of the Promoter are final and conclusive at the time of receipt.

(k)                 If for any reason beyond the Promoter's reasonable control this Promotion is not capable of running as planned, for reasons including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the reasonable control of the Promoter which corrupts or affects the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion (subject to any written direction given by a relevant Regulatory Authority) to disqualify any claim, or to cancel, terminate, modify or suspend the Promotion.

(l)                  In the event of war, terrorism, state of emergency, pandemic or any other kind of  disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify a prize/Redemption Product, subject to any written directions from a relevant regulatory authority.

(m)               If all or any part of any term or condition contained in these Terms and Conditions shall be declared or become unenforceable, invalid or illegal for any reason, such term or provision (or part thereof) shall be deemed severed from these Terms and Conditions to the extent of the unenforceability, invalidity or illegality and the other Terms and Conditions hereof shall remain in full force and effect as if the offending term or provision (or part thereof) had not been inserted herein.

(n)                 Failure to supply all requested personal information at the time of making a claim may result in the claim being invalid. The information contained in the claim process will be subject to the Promoter's Privacy Policy, available at Unless otherwise indicated by the Promoter, the Promoter may disclose personal information to entities outside of Australia (for a list of the countries, see the Promoter’s Privacy Policy).

(o)                The Promoter's decision in relation to any aspect of the Promotion is final and binding on every person who enters, and no correspondence will be entered into.

(p)                Orders are dispatched by a third party provider and shipped with Australia Post. Although our providers use their best endeavours to dispatch and deliver goods on time, there may be circumstances where these services could be delayed due to reasons outside of our reasonable control (such as high order volumes and unexpected demand on postal services). Whilst we will endeavour to assist you should this occur, we have limited capacity to control dispatch timing and deliveries by these third parties.