L'OR x Ferrari VIP Racing Experience Consumer Promotion Terms & Conditions

“L’OR x FERRARI VIP RACING EXPERIENCE CONSUMER PROMOTION” (“Promotion)

TERMS AND CONDITIONS
 

1.    Instructions on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this Promotion is deemed acceptance of these Terms and Conditions.

2.    Entry is only open to Australian residents aged 18 years or over (“Entrants”)

3.    Employees (and their immediate families) of the Promoter, and agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. 

4.    Entries into the Promotion open at 12:01am AEST on 23/04/2025 and close at 11:59pm AEST on 08/07/2025 (“Promotional Period”).

5.    A “Participating Retailer” includes Amazon Australia, L’OR Espresso online store and any independent supermarkets, Aldi, Coles, Woolworths and Costco store nationally that advertises the promotion and stocks the Eligible Product (defined below) during the Promotional Period. 

6.    To be eligible to enter, individuals must purchase any L’OR product/s (“Eligible Product”) at a Participating Retailer in-store or online during the Promotional Period (“Qualifying Transaction”). Purchases made online at a Participating Retailer’s official online store will also be deemed acceptable for the purposes of this promotion. If a purchase receipt is not provided to the individual at the time of making their Qualifying Transaction, it is the individual’s responsibility to request one.

7.    To enter, Participants must complete the following steps during the Promotional Period:

(a)    visit the L’OR website at https://shop.lorespresso.com.au/win and follow the prompts to the promotion entry page;
(b)    register online and input the requested details (including but not limited to their first name, last name, email address, State/Territory of residence, postcode, phone number, Eligible Product purchased and Participating Store of purchase);
(c)    answer the three (3) promotional questions;
(d)    upload a copy of the Qualifying Transaction receipt; and
(e)    submit the fully completed entry form during the Promotional Period. Individuals must retain a copy of their purchase receipt.

8.    This is a game of chance and answering the promotional questions correctly does not impact your chance of winning.

9.    Multiple entries permitted, subject to the following: (a) only one (1) entry permitted per Qualifying Transaction (regardless of the number of Eligible Products purchased in that Qualifying Transaction in excess of one (1)); and (b) each entry must be submitted separately and in accordance with entry requirements.

10.    Entrants must retain their original purchase receipt(s) for all entries as proof of purchase. Failure to produce the original proof of purchase for all entries when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of an entrant’s entries and forfeiture of any right to a prize. Purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the Promotional Period but prior to entry.

11.    The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.

12.    Incomplete or indecipherable entries will be deemed invalid.

13.    If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

14.    There are up to one hundred (100) L’OR Passione Rossa Packs to be won instantly, which include one (1) Ferrari official cap valued at AUD $60.00 and one (1) L’OR Passione Rossa coffee capsule 10 pack valued at AUD $7.90 (“Instant Prizes”). Instant prizes will be awarded randomly throughout the Promotional Period. Winners of any Instant Prizes will be notified immediately onscreen in writing at the time of submitting their entry.  

15.    Winners of an Instant Prize will have their first initials, last names and postcodes published online at https://shop.lorespresso.com.au/win on 09/07/2025.  Winners will receive their Instant Prizes by delivery to their address provided within twenty-eight (28) days from the date of the winner confirming their prize delivery details. Winners are responsible for ensuring that all prize delivery details provided are correct. The Promoter will not be liable for any costs associated with re-delivery of a prize, should the delivery details provided by a winner be incorrect. 

16.    All valid entries (including Instant Prize winners) will be entered into a draw for the Major Prize (“Major Prize Draw”). All valid entries related to a Qualifying Transaction at Coles or Woolworths (instore or online) will be entered into a bonus prize draw (“Retailer Exclusive Draw”) which will be divided into two (2) groups depending on retailer of purchase, being either Coles or Woolworths. The Major Prize Draw and the Retailer Exclusive Draw will each take place at KollwitzOwen, Suite 8, 799 Springvale Road, Mulgrave VIC 3170 on 10/07/2025 at 11:00am AEST. The Promoter may draw additional reserve entries in each draw and record them in order in case an invalid entry or ineligible entrant is drawn. The winners will be notified by email within two (2) business days of the draw and their details (first initials, last names and postcodes) will be published on https://shop.lorespresso.com.au/win from 14/07/2025. Where the prize is to be delivered to a winner’s address provided, the winner will receive their prize within twenty-eight (28) days from the date of the winner confirming their address. 

17.    The Promoter’s decision is final and no correspondence will be entered into.

18.    The first valid entry drawn in the Major Prize Draw will win a VIP Ferrari Endurance Racing Experience for two (2) adults in Fuji, Japan valued at up to AUD $33,390 depending on point of departure. Prize includes:
i.     Two (2) tickets to the Ferrari Endurance Race in Japan, including attendance at garage tours, paddock access, grid walk and access to the Ferrari hospitality area which include catering during opening hours;
ii.    Return economy airfares for two (2) people from winner’s nearest Australian capital city to Tokyo, Japan;
iii.    All airline and airport taxes;
iv.    Return private airport/accommodation transfers for two (2) people in the destination city;
v.    4-nights’ accommodation in a 4-star hotel in Tokyo, Japan in one (1) twin room (or similar subject to availability) and including breakfast for two (2) people; and
vi.    Return private transfers from accommodation to Fuji International Speedway (1 day).

(“Major Prize”)


Spending money, additional meals, taxes (excluding airline and airport taxes), insurance, passports, visas, vaccinations, transport to and from departure point, additional transfers, items of a personal nature, in-room charges and all other ancillary costs including but not limited to insurance and any applicable insurance excesses, not listed in the travel prize package descriptions above are not included. Major Prize must be taken to coincide with the Ferrari ENDURANCE Race 2025 in Fuji, Japan on 28/09/2025 with flights departing on 26/09/2025 and returning 30/09/2025 is subject to availability at all times and may be dependent on select seat class with airlines or specific room category availability with an accommodation partner. Travel dates will be set as per prize package details.

19.    All bookings and documentation regarding the Major Prize must be made via Free-2-Travel Holidays Pty Ltd or their agents. Redeeming the Major Prize is conditional on acceptance of the terms and conditions of travel as detailed by Free-2-Travel Holidays Pty Ltd and the airline carriers in accordance with normal travel practices. No portion of the prize is redeemable for cash. The prize is non-refundable or transferable. 

20.    The winner and travel companion must be in possession of a valid passport with a minimum of 6 months validity on it prior to departure. The winner and their travel companion must depart from and return to the same departure point and travel together. It is the winner's responsibility to organise transport to/from the airport departure/return point. No compensation or alternative travel plans will be arranged should the prize winner and/ or their travel companion miss their outbound or return flights or fail to meet any check in requirements for any reason. These costs will be the responsibility and expense of the winner and their travel companion. 

21.    Itinerary to be determined by the Promoter in its absolute discretion.  Frequent flyer points will not form part of the Major Prize.  Major Prize is subject to the standard terms and conditions of individual prize and service providers.  The winner may be required to present their credit card at time of accommodation check in. The winner is responsible for any amendment fees issued by airlines or suppliers once booking is confirmed and ticketed. It is the winner's responsibility to organise transport to/from the airport departure/return point. Major Prize winner and travel companion must have valid travel insurance for their period of travel.

22.    The first hundred (100) valid entries drawn in the Woolworths group Retailer Exclusive Draw will each win a $25 Woolworths e-gift card.

23.    The first hundred (100) valid entries drawn in the Coles group Retailer Exclusive Draw will each win a $25 Coles e-gift card.

24.    Any ancillary costs associated with redeeming any Coles or Woolworths e-gift cards are not included. Any unused balance of any Coles or Woolworths e-gift card will not be awarded as cash. Redemption of a Coles or Woolworths e-gift cards is subject to any terms and conditions of the issuer including those specified on the Coles and Woolworths e-gift card.  

(Coles e-gift card)

25.    Key conditions of use: Treat this gift card like cash. Stolen gift cards will not be replaced or refunded. To be used for the purchase of goods and services at Coles Supermarkets and Coles Central. The card cannot be redeemed at Coles Online, Coles Express or Liquorland. Not redeemable for cash or payments of credit cards or store accounts. Gift cards cannot be used to purchase gift cards. This card will expire 4 years from the issue date. For full terms of Use, expiry date or customer service visit giftcards.com.au or phone 1300 304 990. PLEASE TREAT THIS EGIFT CARD LIKE CASH AND SAFEGUARD ITACCORDINGLY.

(Woolworths e-gift card) 

26.    By using this Store eGift Card you agree to the full Store eGift Card Terms and Conditions. This eGift Card is redeemable in-store and online at Woolworths Supermarket stores only. Participating stores may change from time to time. For full Store eGift Card Terms and Conditions visit giftcards.woolworths.com.au/about/terms-and-conditions. This Store eGift Card has no expiry date. Not reloadable or redeemable for cash. Everyday Rewards offers or fuel offers not available on activation of this Store eGift Card. We will not replace lost, stolen or deleted Store eGift Cards. For the balance on this eGift Card visit woolworths.com.au/giftcards or call 1300 10 1234. This Store eGift Card is issued by Woolworths Group Limited ABN 88000 014 675.

27.    Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize (or an element of the prize) at/by the time stipulated by the Promoter, then the prize (or that element of the prize) will be forfeited by the winner and neither cash nor any other form of compensation will be supplied in lieu of that prize.

28.    If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

29.    The total prize pool value for the Promotion is AUD $44,390. The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date. 

30.    The Ferrari Endurance Race Japan 2025 ticket prizes are subject to the event venue and ticket terms and conditions, including any applicable age restriction. The Promoter and event organisers hereby expressly reserve the right to eject the winner (and/or his/her travel companion) for any inappropriate behaviour, including but not limited to intoxication, whilst participating in any element of the prize.

31.    Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.

32.    A draw for any unclaimed prizes may take place on 07/08/2025 at the same time and place as the original draw, subject to any directions from a regulatory authority. Winners, if any, will be notified by email within two (2) business days of the draw and their details (first initials, last names and postcodes) will be published on https://shop.lorespresso.com.au/win from 11/08/2025.

33.    In the event of war, terrorism, state of emergency, government lockdown, pandemic, or any other kind of disaster or unforeseeable event beyond the Promoter’s reasonable control, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify a prize, subject to any written directions from a relevant regulatory authority.

34.    Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

35.    If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

36.    Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used. 

37.    The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.

38.    Quality control errors will not invalidate an otherwise valid prize claim. Unless otherwise due to fraud or ineligibility under these Terms and Conditions, all prize claims in excess of the advertised prize pool will be honoured. Any instant win prizes that are part of the advertised total prize pool will be awarded in the unclaimed prize draw. Instant win game materials void if stolen, forged, mutilated or tampered with in any way.

39.    Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

40.    Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; (f) if the Ferrari Endurance Race Japan 2025 is delayed, postponed or cancelled for any reason beyond the reasonable control of the Promoter or (g) use/taking of a prize.

41.    The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regard to the tax implications relating to the prize or acceptance of the prize. 

42.    Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically where consent by the entrant has been obtained. The Promoter's Privacy Policy at https://shop.lorespresso.com.au/pages/privacy-policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of any privacy laws and how such complaints will be dealt with.  The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion. The Promoter may transfer entrants' personal information to countries specified in the Promoter’s privacy policy.  

43.    Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights. 

44.    The Promoter is Jacobs Douwe Egberts AU Pty Ltd (ABN 82 051 278 409) of Level 1/80 Pacific Highway, North Sydney NSW 2060.


NSW Authority TP/ 04189. ACT Permit No. TP25/ 00439. SA Permit No. T25/ 321.